CEO, Sienna Senior Living
The work that Josh did for us on helping to develop our mission, vision, values, creed and rebranding was absolutely outstanding and was key to the transformation of the company. With deep experience and professionalism, he uses his process to deliver work that stands the test of time. Every time we call on him for key strategic initiatives, we’re thrilled with the results.
CEO, Cubic Health
Josh made us realize that having what appears to be a very obvious and irrefutable value proposition is not enough. That doesn’t help people understand how you’re solving their problems. What’s in their day-to-day that we’re not seeing and they’re not sharing? That’s the ultimate form of strategy: putting yourself in somebody else’s shoes.
Area President, Gallagher (formerly President, Accompass)
Working with Josh, it’s like he became one of our team – he wasn’t some outsider telling us what to do. We all rolled up our sleeves together, and when he challenged us or made suggestions, it came from a place of owning our journey like it was his own. He talked to a huge number of stakeholders, and pulled out what was special about us that we couldn’t necessarily see or articulate. Every single person on our team still knows, by heart, the Values that Josh articulated for us. They stand out and live. They’re not just words on a page.
Chris von Heymann
COO, Cubic Health
As leaders of the business, too often, we think we have to have the right answer. But asking the right questions makes all the difference in the world. When we started working with Josh, we were trying to serve four different markets. And very quickly, he made us realize, hold on, we should just focus on the one that gets us out of bed in the morning.
CMO, Points International
Josh is a breath of fresh air. He’s an amazing partner to have when your stakeholders are really invested in the outcome. He was able to understand our business and have these awesomely informed conversations with stakeholders, and then facilitate everyone through different ways of thinking about our direction. We thought we were trying to figure out how to explain what we do – but his process actually made us rethink who we are.
President, Social Capital Partners
Josh has a special ability to help an organization figure out who they are and how to talk about what they do in a way that’s accessible, but without dumbing it down. People get what SCP is trying to do – finally!
We were at a critical crossroads of our business, and we had a lot of different internal teams with different priorities. Josh is the sort of person you can put in a room with competing interests, and very quickly, he’ll find the bulls-eye that unites them. He created an identity out of this magical combination of our DNA and our aspirations. And then we grew into it, which is the highest compliment I can pay. When I think about where we were back then, and what we dreamed of accomplishing – we’ve accomplished it.